“Rebecca helped me with the purchase of my first home. She is so amazing and I couldn’t have done it without her. There are too many good things about her, so here are some highlights:
She pays attention and quickly figured out what kind of home I was looking for. After reviewing my internet search results, she showed me many other properties — and each one was something I hadn’t uncovered in my own search, but very closely fit my preferences. The home I finally bought was also something she found and recommended.
I never felt like I was being sold something – Rebecca was always honest about pros and cons, often reminded me “what’s most important to YOU?”, and didn’t skip a beat when she had already prepared an offer and I changed my mind at the last minute. She reassured me by saying that this was one of the most important decisions I’ll ever make, and it’s OK to back out if I didn’t think I was going to love it.
She is responsible and always on top of her game. She’s very responsive on all channels — text/phone/email. When we’re in the middle of a text or email back and forth, she’ll text me when she’s going to be with another client — so they can have her full attention and I know exactly when to expect to hear back from her. She’s always following up at the right time, and keeping all relevant parties on the same page.
Rebecca is also just a joy to be around. She’s laidback, cheerful and patient… I’d actually hang out with her (and we did, to celebrate!) She brought a thoughtful housewarming gift when we did the final walkthrough together, and I really appreciate that personal touch.
Most importantly, Rebecca goes above and beyond. Everything went smoothly except for a few last-minute snags right before we closed because of an unconventional situation: I was buying with a brother who is studying in Canada and there were unexpected travel constraints that made it challenging for both buyers to be at the same place to sign at the same time. Our scheduled closing date was fast approaching, the title company was not responsive, and I was missing key information to help my brother and I make travel decisions before the weekend. Rebecca quickly stepped in — did her own research, helped me look at flights, made calls to other title companies to verify some of our questions, and even looped in our mortgage provider, who helped us research notary options. She was available throughout the weekend to answer my questions, and to reassure me when I started sounding really stressed out. With her help, we flew my brother out sign and close the deal in time.
THANK YOU, Rebecca! I really can’t recommend her enough!”
– Dian R.